Knowledge is power; making our knowledge widely and readily available will empower others to come up with solutions to the world’s toughest problems.Robert B. Zoëllick, Former President of the World Bank Group

Knowledge management is defined as the process of capturing, developing, sharing and effectively using organizational knowledge. The Knowledge Management Unit at World Agroforestry provides knowledge services to help enhance the Centre’s science quality and accelerate the use and impact of its research.

Knowledge services and learning processes, together with the related system infrastructure, are designed to embed, enhance or extract value added from ICRAF’s science-based knowledge. These processes and systems are set up to enable the availability, utility and value of the knowledge services for both internal use, to accomplish World Agroforestry goals and objectives, and external use to transfer knowledge products and/or services with intrinsic value and potential usefulness to end-users.

Knowledge services are used, both professionally within research programmes, to benefit project work and by individuals for personal knowledge management by increasing the capture, use and sharing of know-how, information and experience from ICRAF’s research-in-development efforts.

As an integral part of the ICRAF Business Framework, knowledge management is subjected to regular assessments to ensure high-quality monitoring, evaluation and learning to improve its performance in supplying or fulfilling demands for knowledge services.